FAQ

How do I get a library card?

You must register with a librarian for a library card. You will need some form of ID to present at the circulation desk to receive a library card. For example, the librarian may ask to see your driver's license, a bill with your current address, or a student ID before a card can be issued. Cards are issued for immediate use and may be used the same day they are issued. Those patrons that are 18 and under will need to have a parent or legal guardian complete a permission slip before a card can be issued. Please notify the library if you card is lost or stolen so that we can prevent others from using your card.

Can I use my Pine River Library card at other libraries?

Yes, you may use you Pine River library card at these Winnefox Library System member libraries: Berlin, Campbellsport, Coloma, Endeavor, Fond du Lac, Green Lake, Hancock, Kingston, Markesan, Menasha, Montello, Neenah, Neshkoro, North Fond du Lac, Omro, Oshkosh, Oxford, Packwaukee, Plainfield, Poy Sippi, Princeton, Redgranite, Ripon, Wautoma, Westfield, Wild Rose, and Winneconne.

Can I return my library materials to other libraries?

Yes, you may return your library materials to any of the libraries listed as belonging to the Winnefox Library System. 

How many items can I check out?

You may have up to 50 items checked out on your library card at one time, with the understanding that there are certain limits on the following items:

*DVDs & Videos: There is a ten (10) DVD/video limit per card or household.

How long can I keep my materials?
Books, audio books, cassette books: 21 days 1 renewal
Interlibrary loans: Date set by lending library may or may not be renewed
Magazines: 14 days 1 renewal
CDs and CD-ROMs: 7 days 1 renewal
DVDs & videos: 7 days 1 renewal

I want to place a hold on an item that is checked out or that another library in the system has. How do I do place a hold?

You can place holds while at the library or while using the library's online catalog (accessible online at webcat.winnefox.org OR at any Internet workstation in the library.) To place a hold on an item when using the library's web catalog, click on thePlace Hold button. After doing this, a login screen will appear. You will need to type in the entire number from the back of your library card under the words Library Card NumberDo not type in spaces or dashes in your library card number! Next to your library card number, type in your PIN. Your PIN is the last four digits of your phone number. Then click on Login. A Place a Reserve screen will appear. Please check to see that Pine River is the pickup location. If this is correct, please click on theSubmit Reserve button (Note: If you get a message saying your attempt has been unsuccessful, please check to make sure you typed in the correct numbers. If you've typed in the correct numbers, but are still getting an unsuccessful message, you may not have a PIN number, please contact the library at 920-987-5110 to set one up.) You will receive a notice in the mail (or an email notice if you've signed up for electronic notices) when the item arrives at the library for you. 

Can I renew an item from my computer at home?

Yes! It's easier and faster to renew your item through the online catalog. Simply go to Your Account. You will need to type in your Library Card Number and your PIN (the last four digits of your phone number.) Click in the empty box next to the title of the item you would like to renew. A check mark should appear. Now click the Renew Selected Items button. If your item is renewable, your item should be renewed (always double check.) If you still have a question contact the librarian at 920-987-5110.

Does the library have a copy machine?

Yes, the library has a copy machine and a fax machine as well. Photocopies cost $.25 per page. Faxes cost $1.00 a page to send. Please keep in mind that there are copyright laws that may prevent you from copying certain materials.

Does the library have tax forms?

Yes, the library carries certain State and Federal tax forms during the tax season. You may also check our links section (Financial Information, Taxes & Assistance) for certain IRS forms. Please keep in mind that the library orders tax forms for government agencies, and that we may run out or might not be able to fulfill your need immediately. Your best bet is to call the library ahead of time to see if we have the form you are looking for.

Does the library have a meeting room?

No, the library does not currently have a meeting room.

Still have questions?

Contact Collette Ross at director@pineriverlibrary.org.